Normal Business Hours are 8:30am – 5:30pm, Monday to Friday, excluding Public Holidays.
All Licensees and guests must provide their Premises security pass or other acceptable photographic identification to reception before entering the Premises and upon request.
Guests unaccompanied by a Licensee must be in possession of an allocated guest pass to use the Premises.
Licensees and guests must ensure that all doors and windows to their licenced Premises and the Premises generally are securely closed and locked before leaving the Premises outside of Business Hours.
Client may add, terminate, substitute or replace individual Licensees from their Licence Agreement upon reasonable prior written notice to the Premises on-site team. New or replacement Premises security pass requests will take a minimum of 24 hours to process and will be subject to additional fees.
Licensees and guests must maintain a professional environment within the Premises in terms of behaviour, language, noise levels and dress standards, free of harassment, abuse, aggravation, and intimidation. Any interference with other Licensees’ or guests’ use or enjoyment of the Premises, misconduct or foul language may result in expulsion, suspension or termination of access.
Private and semi-private areas (not including reserved office suites) are provided throughout the Premises for the use of all Licensees. In the spirit of operating within cohesive community, no shared spaces, services or amenities are to be monopolized by Licensees and their guests.
All fixtures, fittings, facilities and equipment within the Premises are to be used with due care, diligence and responsibility by all Licensees and guests. Any damage caused through misuse, neglect or wilful behaviours and actions will result on costs being recovered from Clients.
Licensees and guests must always maintain their portion of Premises in a clean and tidy state, and not allow the accumulation of trash, refuse or waste. Designated waste receptacles are available throughout the Premises for the use of Licensees and their guests.
Clients must ensure their Licensees and guests who attend the Premises always wear appropriate attire.
Sleeping, sexual activity, smoking or vaping, any illicit or generally disruptive behaviour and direct customer sales of goods or services within or near the Premises are strictly prohibited.
No food or beverages are allowed to be stored at the Premises overnight except in the designated refrigerators in kitchen and pantry areas, which will be emptied and cleaned out at 4:00pm on the last workday of each week.
Guests under the age of 16 years must always be accompanied within the Premises by an adult Licensee or guest over the age of 18 years. The accompanying adult is responsible for ensuring that any guest under the age of 16 years does not detract from the professional atmosphere and quiet enjoyment amenity of the Premises.
No bicycles or vehicles of any kind to be brought into or kept on or about the Premises or the building in which the Premises is located except for any specifically designated area upon prior written approval of the Building Manager.
No flammable, combustible, radioactive or other hazardous materials are allowed to be brought into or storage within the building or the Premises.
Unless advised to the contrary, Licensees and guests must not use of any fire stairs or exits for any purpose other than for emergency use.
Alterations and Repairs
Clients and Licensees are not permitted to make any physical alterations or repairs to the Premises, including the installation, alteration or relocation of any locks, furnishings, fixtures or equipment, painting, nailing, drilling, affixing wall hangings, placement of any signage, floor mats, advertising or marketing materials. Any alteration or repair must be requested from and facilitated by the Premises on-site team. The parties will agree on costs for any requested alterations on a case by case basis.
Any damage to the Premises caused by a Client or any of its Licensees or guests will be repaired at the Client’s cost.
Acceptance of deliveries to the Premises may be refused for any packages over 14 kilograms, or more than 120 centimetres in any dimension.
No delivery or removal of any heavy or bulky packages, boxes or crates except by use of the freight elevators, by appointment, upon prior written agreement and payment of any additional fees for such use.
If any Licensee requires a service animal at the Premises, and the law requires such service animal to be permitted in the Premises, the Licensee must submit documentation of the service animal’s current vaccination history and service certification for review prior to the service animal entering the Premises. Client will solely responsible for any injuries or other damage related to the presence of any animals brought to the Premises by its Licensees.
The Client will be responsible for the conduct of its Licensees and any guests and for ensuring their compliance with these Premises Rules and the Building Rules.
HVAC services outside of Business Hours are available upon request and at additional cost.